Canon MG3100 series On-screen Manual questions & answers

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Question by Sarah James
246 views
January 19, 2016

What is the error E05 on my printer screen?

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Answer by Sean Hill

The error E05 is a print head communication error. This means the cartridge is not communicating with the printer connections. I recommend that you remove the cartridge and then with a soft cloth and a bit of alcohol to gently wipe the printer heads then insert it back and continue working. If you still have issues with the printer, reinstall its drivers and test again.


For further problems, send the printer back to warranty or visit a local printer service shop.

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Question by Guest
135 views
March 30, 2015
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Answer by Robert Polubinski

To cancel the printing of your items, simply press the STOP/Reset button on the printer. Unfortunately, you cannot stop the current one and then print the next one. A new job needs to be issued for that. Simply switch to the next page of your document and begin printing from that page or in the Print menu, select the pages you want to print. For example use: 1,4,7,10 to print only the pages defined.

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Question by Guest
1K views
May 25, 2014
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Answer by Robert Polubinski

To clear the paper jam, visit the official website of the Canon Support and follow the guide based on the place where the paper is. I advise you to gently work with the plastic contained on the printer because it may break easily.

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Question by Guest
816 views
March 24, 2014

Can Canon MG 3100 printer be used with envelopes?

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Answer by Aiden McLeod

Yes. The Canon MG 3100 has the ability to print envelopes. It can work with European DL (3.88 x 7.06 inches) and US Comm Env. (3.68 x 7.90 inches). To load the envelopes, open the front cover and extend the paper support. Load the envelopes with the address side facing down, slide the right paper guide to align them. Be sure to open the output tray when printing. Envelopes can only be printed by using a computer. To do this, open the printer driver setup window, go to Quick Setup tab > Commonly Used Settings > Envelope. From there you are able to select the Envelope size, orientation and the printing quality.

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Answer by Pete Clapp

The error code indicates that the printer cannot detect the cartridges. In order to solve this problem, you need to turn off the printer and to replace the ink cartridges not only to replenish the ink.

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